How to Start and Grow Your Own Cleaning Business
Frequently Asked Questions
| HOME & PROGRAM OVERVIEW |
| TABLE OF CONTENTS |
| INDEX OF DOCUMENTS |
| CREDENTIALS OF THE AUTHOR |
| FREQUENT QUESTIONS |
| INDUSTRY FACTS |
| SUCCESS STORIES |
| OUR GUARANTEE |
| MANAGEMENT SOFTWARE |
| ORDERING INFORMATION |
|
In the USA & Canada Call 800-634-1717 All other countries Call 001-561-732-2128 |
Note: If you entered our Web site on this page, please click here to go to the complete program overview page first.
Frequently Asked Questions:
I only plan to have a small cleaning staff. Do I really need The 3Rs of Employee Development course?
Are there any additional fees or costs once I purchase the program?
How much will it cost me to start my own house cleaning business?
I live in a country outside of the U.S.A. Will the program be of benefit to me?
Have another question? Click here to submit it by email and we'll answer your question personally.
Do I need special software to view the program?
No. The CDs are executable upon insertion into your computer’s CD drive. To view the various PDF documents included throughout the course you will need Adobe Acrobat Reader. If this program is not already installed on your system, a copy of Acrobat Reader 5.0 is available on each of the CDs in the series. You can also download Acrobat Reader free from Adobe’s Web site at www.adobe.com.
What are the minimum system requirements?
Since the program plays directly from your CD drive, the program requires no hard drive space on your computer. Here are the minimum system requirements to run the software.
A personal computer (PC) with a 486 or higher processor (not available for Macintosh)
Microsoft Windows 95, 98, 2000, ME, NT or XP
CD-ROM
8 Megabytes of RAM
VGA or higher-resolution video adaptor
Microsoft or compatible mouse
Sound Board and Speakers
Printer
How long will it take me to complete the course?
The "run time" shown for each session is based on the time it takes to play the narration. It generally does not include the time you may spend viewing and printing various documents and/or visiting Web resource links related to the topics. So, while the run time to listen to the entire program is around 11 hours, you are likely to spend another three to five hours or more with these other program-related activities. You'll also want to review many of the sessions more than once. There's a lot to absorb and you're likely going to want to invest one to two hours every day over two or three weeks.
Can I purchase selected portions of the course?
Yes, although the course is meant to be taken in its entirety, you can select individual CDs and purchase additional CDs at a later date. However, there is a substantial saving if you purchase the entire course at one time. Click here to view pricing information.
If you’re like most small business owners, you may not have a formal written business plan but it’s never too late to create one. If you want to borrow money to expand your business, having a formal well-written business plan can certainly help in that regard. However, there is an even more important reason to develop and implement a good business plan and we explain why and how to do it — a 37 page sample business plan is included for your use as a guide in creating your own. You may also wish to reexamine your current form of business entity and, based on our overview of your options, you may want to alter the format under which your business is being operated (particularly relative to protecting your personal assets). In fact, the sample CONFIDENTIALITY AGREEMENT to have your employees sign that’s included on this CD would cost $300 to $500 to have an attorney draft — an important instrument to help protect your clients and your client list. And that's not all. Click here to go to the Table of Contents for this CD and then click on the topic links to review the course outline.
I only plan to have a small cleaning staff. Do I really need The 3Rs of Employee Development course?
Even an individual who only had ONE employee would find this part of the program to be the most valuable part of the entire course. If you're already in the business and have experienced the frustrations of recruiting, managing and retaining good employees, you've probably already said to yourself, "There's got to be a better way." This 17-session CD will teach you how to become a professional human resource manager and give you the knowledge you need to recruit the best candidates for the job — and, most importantly, how to drastically improve your workforce retention. Click here to go to the Table of Contents for this CD and then click on the topic link to review the course outline.
Yes, that’s exactly why we’ve included them. You can use the materials as is, or use them as a model to create your own. These materials include: sample help wanted ads and recruiting brochure; an employee handbook; safety program handbook; supplementary 60-page training handbook; sample sales brochures and flyers; newspaper and Yellow Page ads; several dozen forms; and a host of other printable materials. A list of all of these materials can be found at the end of each Session Outline in the Course Outline. You may also purchase most of these documents in MS Word format so that you can customize them, either individually or as a collection. Click here to view these customizable documents.
Are there any additional fees or costs once I purchase the program?
No, none at all. At least not to us. Obviously, you will have expenses connected with starting and/or operating your business. But this is not a franchise or business opportunity offering. You have no further obligations to us other than paying the tuition cost of the course itself.
How much will it cost me to start my own house cleaning business?
The answer to this question depends on several factors: Whether you will be operating from your home or a commercial office; whether or not you intend to provide company vehicles to your employees; how aggressively you plan to grow your business; and a variety of other factors. If you plan to operate a “real” business you will be incurring real expenses, too. Your major initial start up expenses will be for cleaning equipment, supplies and materials; general liability and workers’ compensation insurance; advertising to attract clients and employees; and, wages for your employees. It is likely to require an investment in the range of $10,000 to $20,000 – many people start for less, but growth is slow and painful if your business is under capitalized. There are not too many businesses that can be launched with an investment of less than $50,000 — particularly one with the potential of a well-run house cleaning business.
I live in a country outside of the U.S.A. Will the program be of benefit to me?
Absolutely! While the laws pertaining to forming a business entity, licensing, employment and other legal issues in the U.S. differ from those in other countries, the precepts for developing and operating a successful house cleaning business are valid worldwide. We have prior experience in helping people start and build successful businesses in 50 countries around the world (see "About Us"). The professional cleaning methods, marketing strategies, human resource practices, fiscal principles and management skills taught throughout this course have universal merit.
Do you offer any cleaning equipment or supplies?
No we do not. However, while you can purchase vacuum cleaners, cleaning products and other materials from various vendors, The Clean Team in Jackson, California is an excellent one-stop source. This company has been in business since 1979. Not only do they offer just about everything you’ll need, they extend a 10% discount to professional house cleaners and they ship all over the world. Furthermore, through a special arrangement with The Clean Team, they have assembled three suggested starter packages from which you can choose — and you’ll save an additional 6% to 16% over and above the regular 10% professional discount. You'll actually save more than the cost of this entire program simply by taking advantage of this discount on equipment and supplies!
How can I confirm that you are a "real" company?
Believe it or not, we're not offended by this question. You have a right to ask it and to know that you're dealing with an established company. Simply go to the Florida State Division of Corporations and under "Public Inquiry" type in the document number "S64299" (you can copy and paste the 6-digit document number shown here, without quotation marks). This will confirm our corporate registration effective July 1, 1991 and other details about the company. You can also confirm our membership in the Better Business Bureau's Online Reliability Program by clicking on the BBB logo below.
Still have questions?
Call 800-634-1717
Since 1991
2500 Quantum Lakes Drive, Suite 203
Boynton Beach, Florida 33426
561-732-2128
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