Trial and error is expensive
and time-consuming. The program condenses decades of the
author's personal trial and error into 12½ hours of
audio-visual presentations broken into 37 individual
audio-visual sessions on 4 CDs, which you can view on your
own computer at your convenience.
For those new to the house cleaning business, the 4 sessions under
"Getting Started RIGHT" provide valuable guidelines for
setting out on the right footing. In fact,
experienced owners have
found the model business plan
to be of invaluable assistance
because it offers known factors as a benchmark'
The Achilles Heel for most owners, both new and established, is
pricing for profit while remaining competitive with other
professional cleaning companies. You will learn how to
accurately calculate the time a given home will take to clean and
then use the exclusive POM=CP home cleaning pricing formula
to determine the custom price for each job.
The fastest way to plow through cash is via ineffective and
inefficient marketing activities. This course explores all the
options and identifies what has proven to be the most effective
and efficient advertising media
over more than 20 years in this industry.
You'll learn how to convert an average of 80% of telephone
into serious prospects and an average of 75% of those
prospects into regular, weekly or biweekly clients.
Attracting regular, repeat, profitable and long-term clients is the
key to long-term growth and prosperity for your business.
Since you cannot build a large company without attracting quality
employees, 6 hours and 17 sessions are devoted to workforce
development. Making hiring decisions by "gut feel" is folly
you can't afford. You will learn a 5-step recruiting
using quantifiable criteria will minimize hiring mistakes and
Various cleaning worker compensation
methods are identified and you'll be shown why one of them is
recommended over all the others. You will also see how
cleaning labor must be the anchor to arriving at your cleaning price
in the POM=CP cleaning price formula. The objective is
to pay the most that you can; not the least you can get away
Training is a key element to building
a successful cleaning business. Part of the program consists
of 6 audio-visual technical sessions
your employees can watch on a computer c/w interactive
quizzes. This is accompanied by
a 61-page manual and training handouts
which can be printed out for each employee.
Safety training is a major concern to OSHA and some states require
it even if you only have one employee. However, the safety and
well-being of your employees is simply good business. The
program includes a model OSHA-compliant Safety Program,
making it quick and easy for you to implement.
Human Resource Management is not something most small business
owners have been schooled in. From beginning to end,
this course will provide you with the knowledge and expertise
to master the skills necessary to build and manage a large, loyal
and tenured workforce - IF you learn and apply the material.